FAQ
Frequently asked questions
Lambskin footmuffs
Our MERIBEL footmuff is great for normal pram tubs. All other footmuff models also fit, although they may slightly spill over the edges of the pram tub.
If you have the feeling your child is getting sweaty in their footmuff (in our experience, this happens very rarely from autumn), you can open the footmuff or even remove the entire top panel and leave your child uncovered or cover him or her with a light blanket.
Because it absorbs moisture well, and because it does not store heat, lambskin can be used as a pram liner in summer.
- CORTINA
- CORTINA FELT
- HOCHSÖLDEN
- GARMISCH
- Our softshell summer cover is available separately!
These models all vary slightly – if you have special requirements, please let us know and we will be happy to help you choose the best lambskin footmuff.
If you send us your phone number, we will be happy to call you.
Sheepskins
All advantages at a glance:
- 100% lambskin
- Warms in winter
- Prevents heat build-up in summer
- Temperature-regulating, moisture-regulating, breathable
- Self-cleaning, dirt-repellent, easy to care for
- Natural, soft and hygienic
Hides are a natural material and are subject to natural wear and tear, which can result in leather becoming hard or brittle.
Exposure to heat, strong fluctuations in temperature and excessive humidity over a long period of time may damage a hide over time.
Find more information on our washing and care page.
Gloves, slippers and socks
When your child sleeps outdoors in their pram, for example, it is normal that body temperature will fall slightly, especially in the extremities. In this case we highly recommend placing your child’s gloved hands in their footmuff or under a warm blanket. Lambskin supports heat generation and insulation, but cannot produce heat by itself when body temperature drops.
Socks are a hygiene and consumer product (typically excluded from exchanges and returns) and depending on the degree of use, type of flooring and gait, socks are subject to natural wear and tear – it is therefore possible that holes will appear over time. Unfortunately, the wool fibres (Merino and alpaca wool) are not designed for heavy use on rough surfaces or for sports.
- LUGANO men’s shoes
- DAVOS men’s boots (shaft)
- ABERSEER lace-up ladies' lambskin boots
- GRENOBLE lace-up ladies’ boots
- DAVOS ladies’ boots
- TIMBA leather ladies' shoes
Leather grease, leather wax or shoe polish should only be used on smooth leather boots. These not only protect the leather, but also help keep it soft and supple.
Returns and exchanges
If you can live with the flaw, you can keep the item and we will offer you a 15% discount on the purchase price. The money will then be refunded to you immediately.
You will notified by e-mail as soon as your item is delivered to our headquarters.
The return process then takes approx. 4-6 working days, after which the amount will be reimbursed via the method of payment you used. Depending on the method of payment used, it can also take a few days before the reimbursed amount appears in your account.
- Mondays - Thursdays : 9.00 a.m. - 4.00 p.m.
Fridays: 9.00 a.m. - 12.00 p.m. - Tel: +43 (0)6229 36770-50
- E-Mail: shop@fellhof.com
General questions
We accept the following methods of payment for free:
- Visa
- Master Card
- PayPal
- Instant transfer
- Cash with order
- Purchase on account (Klarna)
Your voucher code must be entered into the shopping cart and activated BEFORE completing your order. For technical reasons, only one voucher can be redeemed per order. Please note that the value of the order must exceed the value of the voucher, as a credit is not possible!
Our sheepskins for babies & baby products are medicinally tanned and ÖKO-TEX certified.
Our standard sheepskins are tanned with the trivalent chrome salt tanning – this is proven to be absolutely harmless. The dyes used are absolutely free of harmful substances and are intended for direct contact with skin.
Every form of tanning is actually a chemical process, but in our case it is absolutely harmless.
We use NO chemical post-treatment in any form.
However, we are happy to share with you the ÖKO-TEX number for our current production range: SHWO 038312
The current ÖKO-TEX Leather Standard seal can be found here: BJ044 129018
We hope we were able to answer any questions you may have and can convince you of our quality.
- Austria: 1-3 working days
- Germany: 3-5 working days
- Delivery zone 2 ( IT, BE, NL, LUX, SL, SK, HU, CZ ): 3-5 working days
- Delivery zone 3 (DK, FI, FR, SE) : 5-8 working days
- non EU countries: 6-11 working days
The following shipping charges apply to orders under the free shipping amount:
- Austria: € 6.50 (over € 55)
- Germany: € 8.50 (over € 55)
- Switzerland: 24 Swiss francs – in our Swiss online shop – shop.fellhof.com/ch
- IT, BE, NL, LUX, SL, SK, HU, CZ: € 13.50 (free shipping for orders over € 100)
- DK, FI, FR, SE: € 16.50 (free shipping for orders over € 120)
- Great Britain and Spain: € 20
Delivery is currently only possible to the countries listed above.
We recommend entering your e-mail address next to the respective item – you will then be notified immediately as soon as this item is back in stock! You can find the e-mail address field on the product information page under the item name.
Plus, it is often just not necessary: when exposed to fresh, oxygen-rich air, natural hides such as lambskin and bullhides are self-cleaning, hygienic and have an anti-bacterial effect.
- shake out in the fresh air
- brush
- vacuum
Bullhides can also be vacuumed.